Transparency
Clarity
Simplicity
With decades of experience in large corporate environments, Citadel Insurance was founded on the belief that insurance should be more personal.
We are committed to delivering tailored advice, responsive support, and a level of service that prioritises relationships over transactions – bringing back the values of trust, care and quality that stand the test of time.
The Citadel Insurance difference
Knowledge is power when making decisions. Citadel Insurance aims to educate our clients on what is typically a complex, and at times confusing, purchase to allow them to make truly informed decisions.
For high-net-worth individuals, discretion and trust are paramount. Citadel Insurance is committed to building enduring relationships through exceptional service, tailored advice and an unwavering commitment to our customers.
If our clients’ insurance needs cannot be met by the local New Zealand market, we have global reach in London, Singapore and Australia.
We are a passionate team of specialists with decades of experience in the insurance industry.
Meet the team
Tom Blampied
Tom Blampied
Director
Tom’s strength lies in empowering clients by making complex insurance programs simple to understand and building tailored solutions. He has a history of successfully delivering large claim settlements, and his ability to create simplicity while guiding clients through a typically complex industry brings lasting success.
Starting his career in insurance at just 18, Tom brings over two decades of hands-on experience to his clients working across a wide variety of sectors, including NZX-listed companies, Marine, Art, Property, and Aviation coverage.
He’s passionate about his clients and understands how good advice and a partnership can make the difference between an organisation succeeding and failing. He acts with integrity and holds honesty and transparency as core values.
Tom is a fisherman, hunter, private pilot and conservationist based in Mount Maunganui with his two boys and wife.
Ben Vincent
Ben Vincent
Associate Director
Ben delivers clear, high-quality insurance advice, setting a high standard for his clients. He understands that insurance never stops—neither does his commitment to service to ensure the best outcomes.
He knows that in insurance, detail is everything. Ben is dedicated to delivering exceptional service, ensuring every client receives the same high standard of advice he would expect from his own broker.
Ben's specialty is large and complex risks with a vast background in Liability, Property, Large Motor Fleets and Mobile Plant. He is also a market leading specialist in Event Contingency, having worked alongside the organisers of the biggest Events and Music Festivals in NZ, Australia, UK and more recently, Asia and Europe.
Ben loves the outdoors and soaking up the sun, often found climbing the Mount with his son, River. A keen foodie, he enjoys exploring New Zealand’s restaurant scene one meal at a time.
Dave Jaques
Dave Jaques
Senior Broker
Dave is an insurance professional with extensive experience in General Insurance Broking. He excels in simplifying insurance, building lasting relationships, and loves getting claims paid for his clients.
Having previously worked for two of the largest global broking houses, he is thrilled to be continuing his insurance journey with the high performing team at Citadel Insurance. Dave is a top golfer, surfer, and a keen snowboarder who travels the world in search of the best fresh powder.
Our guiding principles
Our guiding principles of Insure, Protect, and Prosper reflect our commitment to providing exceptional customer service that puts clients at the heart of everything we do.
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Protect
Protection goes beyond paperwork. When the unexpected happens, Citadel Insurance is there. We know that great service is most crucial when the rubber hits the road, which is why our team excels in handling claims with precision and care. Our clients can rely on us for trusted advice during their most critical moments.
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Prosper
By focusing on long-term relationships and personalised solutions, Citadel Insurance aims to help clients not only secure their present but also build a prosperous future. We ensure that, with the right protection in place, our clients are free to thrive and succeed, knowing they are in safe hands.